Founders Gaylord Karren and John Hopkins never intended to be in the carpet cleaning business — they were making a living as property managers in Texas.
They managed over 3,000 apartment units, and their biggest frustration — and largest expense — was keeping the carpets clean for their residents. No carpet cleaning company was able to clean the carpets well enough to avoid having to replace them. Gaylord and John knew there had to be a better way to clean carpets.
With their experience in engineering and their backgrounds in the oil & gas industry, they discovered that there were two major problems with the decades-old carpet cleaning techniques. First, was the soaps and detergents the carpet cleaners were using. Second, was the ineffective tools used to get them out. The leftover chemicals continued attracting dirt and dust long after the cleaning, which caused the carpets to get dirtier faster.
Upon this discovery, and with the help of their friend and longtime home restoration specialist, Jim Stone, Gaylord and John set out to find a cleaner, safer, greener way to clean carpets. They founded Zerorez and the rest, as they say, is history.
At Zerorez, we're obsessed with clean. With our patented process that leaves zero residue, carpet cleaning near you is easy, fast and the clean solution you've been searching for.
If you are unsatisfied with your service for any reason, we will gladly return within 30 days of service and re-clean any areas you're unsatisfied with.
We offer revolutionary state-of-the-art technology unmatched by others. This is the keystone that differentiates us from our competitors and establishes us as our industry leader. We confidently and consistently deliver the right way to clean in every instance during every visit.
We strive to live the golden rule “…to do unto other as we would have them do to us.” This ethic applies to everyone with whom we associate, including franchisees, employees, vendors, shareholders, and people on the street. This is the capstone of our commitment to serve. We treat all people as real people, not simply as objects to achieve financial or other goals. We strive to have pure intent with others and serve the right way.